Introduction
At Wazamba, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. All processing is carried out in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data We Collect
We may collect different types of personal information, depending on how you interact with our platform, including:
- Account Information: Name, date of birth, address, phone number, and email address.
- Financial Data: Payment methods, deposits, withdrawals, and transaction history.
- Technical Data: IP address, device type, browser version, operating system, and access times.
- Usage Data: Game activity, pages visited, bonuses used, and interactions with customer support.
- Communication Records: Emails, live chats, and any correspondence between you and our team.
2. Purpose of Data Processing
Your personal data is processed for the following purposes:
- To register and manage your player account.
- To process payments and withdrawals securely.
- To comply with legal obligations, including KYC and anti-money-laundering requirements.
- To maintain a safe and personalized gaming environment.
- To improve our services, website performance, and customer support.
- To send you promotional content and bonuses, only if you have provided explicit consent.
3. Data Sharing
Wazamba does not sell your personal data to third parties. However, we may share limited information with trusted partners who support our operations, such as:
- Payment Providers – for secure financial transactions.
- IT and Hosting Services – for technical maintenance and security.
- Regulatory Authorities – when required by law or licensing conditions.
All partners are contractually bound to comply with strict confidentiality and data-protection standards.
4. Data Storage and Security
Your personal data is stored on secure servers using advanced encryption and firewall protection. We implement strict organizational and technical measures to prevent unauthorized access, loss, or misuse of your information.
Data is retained only for as long as necessary to meet legal obligations or provide our services. Once the retention period expires, your information is safely deleted or anonymized.
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of your stored data.
- Correction: Update inaccurate or incomplete information.
- Deletion: Request removal of your data where legally possible.
- Restriction: Limit processing of your data in certain cases.
- Objection: Object to data processing for specific purposes.
- Portability: Receive your data in a structured, machine-readable format.
- Withdraw Consent: Revoke your marketing consent at any time.
To exercise any of these rights, please contact us using the details below.
6. Contact
If you have questions about this Privacy Policy or wish to exercise your data-protection rights, you can contact us at:
wazamba.com
